------------------------------------------------------------------------
TOTAL VALIDATOR PRO AND CI SUBSCRIPTION TERMS AND CONDITIONS
------------------------------------------------------------------------

BACKGROUND.
Total Validator Pro (the "Pro Software") and Total Validator CI (the "CI
Software") are licensed and not sold to you. You may use those copies of
the Pro Software and CI Software that you have licensed in accordance
with the licence agreement they were issued with.

If you wish to use the latest release of the Pro Software or CI Software
you would normally have to purchase a new licence for each copy you
hold. In lieu of this full payment you may instead pay an annual
subscription fee for each licensed copy to allow you to replace it with
later releases as these become available during the subscription period.

SUBSCRIPTION PERIOD.
A year's free subscription is normally provided for each licence
purchased. As such the first subscription period starts on the date of
the original licence purchase and ends one year later.

An annually payable fee is then required for each licensed copy of the
Pro Software and CI Software in order to renew the associated
subscription for another year. This fee covers the period from the
end date of the previous subscription until one year later. If our
online payment form allows it, you may be able to pay a fee to cover a
period greater than one year.

Should you purchase additional licences during the subscription period
using the Extra Licences form on our website, a new combined
subscription end date will be calculated.

If you ask us to manually combine two or more existing subscriptions, a
new combined subscription end date will be calculated.

The current end date for your subscription (sometimes called the
'renewal date') is also displayed when you access the subscriptions area
of our website.

RENEWAL OF SUBSCRIPTION.
As the end of your subscription period nears we will send out a series
of reminder emails to the email addresses listed in the subscriptions
area of our website to remind you to renew your subscription. You may
opt out of these reminders by contacting us by email or using the
subscriptions area of our website. You may provide several email
addresses and we will attempt to send reminder emails to all of them.
It is your responsibility to ensure that these addresses are valid and
are regularly checked for our reminder emails.

If the subscription price has changed since your last payment this will
be visible in the subscriptions area of our website.

During the subscription period it is your responsibility to download,
install, and activate the latest release of the Pro Software or CI
Software as these become available from our website, as only the latest
releases are supported.

Should you fail to renew your subscription by the subscription end date
you will no longer be allowed to replace your existing copies of the Pro
Software or CI Software with the latest release. We will not provide to
you any release that you may have missed while your subscription was in
force, and old releases may no longer be activated. You may continue to
use any existing copies that you have installed and activated in
accordance with the licence agreement they were issued with.

Each CI Software licence is granted on the basis that you hold at least
one associated Pro Software licence. Similarly for each CI Software
subscription you must hold at least one associated Pro Software
subscription. Should you not renew sufficient Pro Software
subscriptions when you renew a CI Software subscription your CI
Software subscription will be not be renewed.

We also reserve the right to stop subscription renewals without notice
or explanation.

REFUNDS AND CANCELLATION.
Once we have accepted your payment, you have 14 days to cancel. However,
the cancellation period terminates immediately on download of the Pro
Software or CI Software.

Early termination of the subscription will occur should the terms of the
licence be violated. Should this occur, no refund will be available.

Otherwise, if we are unable to fulfil your subscription and you wish to
cancel it, you may obtain a refund for the unexpired part of your
subscription.

APPLICABLE LAW.
These terms and conditions are governed by and are to be construed in
accordance with English Law and all parties agree to submit to the
exclusive jurisdiction of the English courts.