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FAQ > 'Could not connect ...'

This message appears when Total Validator cannot make a network connection to the start web page. Try using the same URL in your browser to check there is no underlying network issue.

If you can see the page with your browser, it may be that there are one or more proxy servers between you and the page, or the page requires authentication to view it. Unfortunately, if you are using the Basic version there are no options available to allow you to authenticate yourself or to specify a proxy server, but you can still use one of our browser extensions to test the source code of the page. Total Validator Pro users should look to the Proxy Server and Network options for further information. Test users can specify proxy settings using the Options menu.

If you are using the Test or Pro versions and you still can't get through a proxy server, then complete our Contact Form to report your issue.